SIAHAAN, B. S. S.; RIAN SURENDA. Guests’ Evaluations of Front-Office Upselling and Cross-Selling in Relation to Revisit Intention. Journal of Multidimensional Management, [S. l.], v. 3, n. 2, p. 551–560, 2026. DOI: 10.63076/jomm.v3i2.118. Disponível em: https://journal.herphieducation.com/index.php/jomm/article/view/118. Acesso em: 11 nov. 2026.