SAFITRI FIRDAUS; YOUMIL ABRIAN. A Quantitative Study on the Influence of Authenticity and Employee Helpfulness on Customer Delight at The Balcone Hotel & Resort. Journal of Multidimensional Management, [S. l.], v. 2, n. 1, p. 114–119, 2025. DOI: 10.63076/jomm.v2i1.26. Disponível em: https://journal.herphieducation.com/index.php/jomm/article/view/26. Acesso em: 16 may. 2026.