ANDRES FERDANA PUTRA; RAHMI FADILAH. Analysis of Front Office’s Role in Managing Guest Voice to Increase Guest Satisfaction at Natra Bintan a, Tribute Portfolio Resort. Journal of Multidimensional Management, [S. l.], v. 2, n. 2, p. 147–153, 2025. DOI: 10.63076/jomm.v2i2.32. Disponível em: https://journal.herphieducation.com/index.php/jomm/article/view/32. Acesso em: 22 apr. 2026.