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Andres Ferdana Putra, Rahmi Fadilah. Analysis of Front Office’s Role in Managing Guest Voice to Increase Guest Satisfaction at Natra Bintan a, Tribute Portfolio Resort. JoMM [Internet]. 2025 Aug. 11 [cited 2026 Mar. 6];2(2):147-53. Available from: https://journal.herphieducation.com/index.php/jomm/article/view/32