The Effect of Job Satisfaction on Employee Performance at Daima Hotel Padang
DOI:
https://doi.org/10.63076/jomm.v2i3.82Keywords:
Job Satisfaction, Employee Performance, Hospitality Industry, Daima Hotel PadangAbstract
This study aims to determine the effect of job satisfaction on employee performance at Daima Hotel Padang. The research method used was quantitative research using the causal associative method. The population in this study was all 62 Daima Hotel Padang employees, who were selected as respondents using a saturated sampling technique. Data were collected through questionnaires and analyzed using SPSS version 29.00, using validity and reliability tests, and simple linear regression analysis. The results showed that employee job satisfaction was classified as good, with a score of 84.86%, while employee performance was also classified as good, with a score of 80.87%. Based on the results of the hypothesis test, the t-value was 5.953 with a significance level of 0.001 (<0.05), indicating that job satisfaction has a positive and significant effect on employee performance at Daima Hotel Padang. These results indicate that increased job satisfaction can directly impact employee performance and overall hotel service quality.
References
A. Amruddin, “Quantitative and Qualitative Research Methodology Preview Quantitative and Qualitative Research Methodology,” 2016. [Online]. Available: https://journal.universitaspahlawan.ac.id/index.php/jpdk/article/view/5462
K. Hananto, “Behavioral Factors and Activities of Hotel Guests in Hotel Water Use in Yogyakarta,” Ideas: Journal of Education, Social, and Culture, vol. 8, no. 4, p. 1361, 2022, doi: 10.32884/ideas.v8i4.1013.
I. Hulfa, W. G. P. Prianka, Y. Y. F. Koondoko, I. M. Darsana, P. L. Marini, M. S. A. Rifai, Y. Waruwo, et al., Hospitality and Tourism Management, 2024.
S. P. Robbins and T. Judge, Organizational Behavior. New York, 2019.
L. Khaeruman, M. S. Marnisasah, S. Idrus, L. Irawati, Y. Farradia, E. Erwantiningsih, Hartatik, et al., Improving Human Resource Performance: Concepts & Case Studies. 2021.
D. Kristanti, A. Charviandi, P. Juliawati, and B. Harto, Human Resource Management (Revised ed.). Jakarta: Bumi Aksara, 2023. [Online]. Available: https://books.google.com/books?hl=en&lr=&id=e2ppEAAAQBAJ
Marnis and Priyono, Human Resource Management, 2008, doi: 10.1017/CBO9781107415324.004.
N. Noviastuti and D. A. Cahyadi, “The Role of Reservations in Improving Guest Service at Novotel Lampung Hotels,” Nusantara Journal (Scientific Journal of Tourism and Hospitality), vol. 3, no. 1, pp. 31–37, 2020. [Online]. Available: https://jurnal.ampta.ac.id/index.php/MWS/article/view/151
S. Z. Salsabilah, “Analysis of the relationship between job satisfaction and employee loyalty in the industrial environment,” Journal of Engineering Sciences Research, vol. 4, no. 2, pp. 310–319, 2025, doi: 10.55606/jurritek.v4i2.5840.
E. M. Z. Sodia and Susetyowati, Human Resource Management. New York: Eureka Media Press, 2025.
C. O. War, “The Influence of Leadership and Compensation on Job Satisfaction,” Khazanah Journal: Economics, Economics & Entrepreneurship, vol. 1, no. 3, pp. 101–110, 2024, doi: 10.53654/kh.v1i3.525.
Y. Yasir, “Tourism Communication in the Development of Tourist Destinations in Kuok District, Kampar Regency,” Journal of Communication Studies, vol. 9, no. 1, pp. 108–120, 2021.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Rini Deswita, Waryono

This work is licensed under a Creative Commons Attribution 4.0 International License.











